Recordent, a credit and payment reporting platform, announced the enhancement of its payment reminder notifications feature through the globally used messaging platform WhatsApp as an additional medium apart from the existing ones like E-Mail, SMS and IVR.  

This addition is custom-tailored to enhance engagement and uplift collection rates, specifically benefiting SMEs and MSMEs by offering a streamlined approach to managing their financial responsibilities, the company said in a release.
 
This new feature of notifications via WhatsApp expedites reminders, ensuring timely notifications are read within minutes, thereby significantly reducing delays and enhancing overall system efficiency, it added. 
 
Complementing the WhatsApp payment reminder service, Recordent has recently introduced Collection notices from Recordent Credit Registry, a non-banking payment reporting platform. 
 
Winny Patro, CEO and co-founder of Recordent Pvt Ltd, emphasised, “Our integration of WhatsApp as a convenient and cost-effective solution for payment reminders, alongside the newly added Collection notices from Recordent’s Credit Registry, underscores our commitment to offering comprehensive solutions that adapt to our client's evolving needs." 
 
Recordent has a subscriber base of 11,000+ members/customers. In addition to this, the total count of invoices uploaded by the customers on the platform till date approximately is around 8.5 Lakhs+. Recordent’s clientele, as per the information provided by the company.