Food ordering and delivery platform, Zomato has introduced a feature on its platform, 'Tips for the kitchen staff'. The newly launched, first-of-its-kind feature will enable customers to express their love and gratitude to the restaurant’s kitchen staff who help in cooking or serving their favorite dishes and meals.
Customers of the company will now be able to show their appreciation for their favourite restaurants by tipping the restaurant’s kitchen staff - the wonderful chefs, cleaning staff, helpers, etc. The entire tip amount will be credited to restaurants (after any tax deductions, if applicable) for distribution among their staff. To be included in the program, restaurant management will be required to sign a pledge to distribute the entire amount among the staff.
I'm super proud to introduce this new feature on the @zomato app - 'Tips for Kitchen Staff'.
— Deepinder Goyal (@deepigoyal) September 21, 2023
Now you can show your appreciation for the chef and staff who helped cook your meal - and goes without saying, 100% of the tip amount goes to the restaurant partners for distribution…
Building on the success of a 2018 initiative that allows customers to tip delivery partners, this feature ‘Tips for the kitchen staff’ is a similar initiative that is introduced based on inputs from Zomato’s restaurant partner network. Through this feature, Zomato’s endeavour is to make it easier for the customers to acknowledge the hard work, skill, and creativity of the restaurant kitchen staff.
Rakesh Ranjan, CEO of Food Delivery, Zomato says, “Our customers love to show appreciation for the food our restaurant partners prepare for them, every time they order. The introduction of the ‘Tips for the kitchen staff’ feature will enable our customers to seamlessly share their love and gratitude for their food deliveries, an option that was limited to the traditional dining-in experience until now. We are hopeful this new feature will enrich the food delivery experience for both our restaurant partners and customers.”
