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Swiggy Restricts Password Sharing, Joins Netflix's Efforts to Curb Misuse

Subscribers were informed via email about the update in the terms and conditions which will be effective from Wednesday

Swiggy Restricts Password Sharing, Joins Netflix's Efforts to Curb Misuse
POSTED ON February 11, 2023 1:32 PM

Swiggy, a food delivery company, has followed in the footsteps of streaming giant Netflix by implementing restrictions on password sharing.

The company's premium membership, Swiggy One, will now only be limited to two devices. Previously, there was no limit on the number of devices that could log into a Swiggy One account. The paid service offers benefits such as free delivery and extra discounts on various services and has plans ranging from Rs 75 per month to Rs 899 annually.

Subscribers were informed about the change in the terms and conditions through an email, which stated that the subscription service is only intended for personal use and the latest policy update is to prevent misuse. The food delivery service can monitor the number of devices based on the usage history, and the change is necessary to maintain fairness, affordability for customers, and sustainability for Swiggy.

Like many other companies, Swiggy has also undergone layoffs, with 380 of its 6,000 employees being let go last month, and the company shut down its meat marketplace.

The chief executive officer (CEO), Sriharsha Majety, called this a difficult decision. In an internal email, Majety stated that the company has advanced plans for profitability and needed to conserve cash. The laid-off staff members will reportedly receive a severance package of three to six months' pay and additional compensation based on their years of service. The company will also expedite the vesting cliff process and provide medical insurance coverage for affected employees and their dependents until May.

Recently, Netflix also announced plans to restrict password sharing for those who don't live in the same household. This policy change will take effect in Canada, New Zealand, Portugal, and Spain starting Thursday and has already been implemented in Latin America.

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