Thursday, May 23, 2024
Outlook India
Outlook Business

Zerodha Users Face Trouble While Trading Online

Users took the issue to Twitter and demanded compensation for the losses they faced

Zerodha Users Face Trouble While Trading Online
Nikhil Kamath, co-founder of Zerodha
Nikhil Kamath, LinkedIn
POSTED ON November 22, 2022 8:17 PM

Users of the online brokerage platform Zerodha faced trouble logging in to their accounts or managing orders on the platform. Several users took to Twitter critising the company and demanding compensation for the losses they faced had while trading due to the technical glitch

Users from cities like Kolkata, Mumbai, Delhi, Bengaluru, Chennai, Jaipur, Surat, Ahmedabad and Hyderabad were amongt the most affected list due to this technical glitch. 

“Order system suddenly went down, Order notifications are not popping up. Iceberg order which deals with bigger quantity is not working too. Kindly take action. This is not right," a user wrote on Twitter. 

Noting down the grievances, Zerodha posted an update that the company has been trying to resolve the issue. Additionally, the company advised the traders or investors to check the positions before placing new orders. 

“Few of our users are unable to check or modify their orders on Kite. Executed orders will show up normally on the Kite positions page. We are working on resolving this issue. Please check the positions before placing new orders," the company said. 

However, the company did not tell anything about giving compensation to the investors who faced losses due to the hardships. 

Some users pointed out that Kite reported glitches in August also. Investors failed to see the real-time stock prices. 

  • Related Articles

    Total funding for start-ups in Odisha has risen to Rs 359 crore from angel investors and venture capitalists

    Hall Of Fame 2.0 Attracts Commitment Of Over Rs 1000 Crore

    CareStack will double its headcount to 600 by the end of 2023

    CareStack Opens New Office In Thiruvananthapuram, To Hire More Employees

    IndiaMART's subsidiary TradeZeal Online recently decided to sell 4,850 shares of Instant Procurement, ProcMart's parent company to Sixth Sense Ventures

    B2B Platform ProcMart Raises $10 Million In Series A Funding Round