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Zoho Joins The AI Bandwagon, Integrates OpenAI with Zia

Generative AI is the company's latest step towards its innovation roadmap

Zoho Joins The AI Bandwagon, Integrates OpenAI with Zia
POSTED ON May 05, 2023 9:47 AM

Sridhar Vembu-led Zoho Corporation, the Chennai-headquartered global technology company, announced its investment and execution plans regarding AI. 

The company is planning to launch 13 generative AI Zoho application extensions and integrations, powered by ChatGPT. These 13 extensions include Zoho CRM with Generative AI, Zoho Analytics with Generative AI, Zoho Desk with Generative AI, Zoho Mail with Generative AI, Zoho Cliq with Generative AI, Zoho Social with Generative AI, Zoho Assist with Generative AI, Zoho Landingpage with Generative AI, Zoho SalesIQ with Generative AI, Zoho Notebook with Generative AI, Zoho DataPrep with Generative AI, Zoho Meeting with Generative AI. 

Generative AI is the company's latest step towards its innovation roadmap. In an attempt to execute it, Zoho has blended third-party intelligence with Zia, its powerful AI engine, which runs on its secure cloud. 

The integration model improves customer experience, adds considerable value, and protects user privacy better, Zoho has claimed in a statement. 

For over a decade, the company has been executing and implementing AI (Zia) across its product portfolio, developing in-house technology running on the company's private cloud. 

"The fusion of ChatGPT's generative AI with our homegrown AI features will provide users with a more intuitive, efficient, and secure experience, reflecting Zoho's deep research and development-first culture," said Ramprakash Ramamoorthy, Director of AI Research, Zoho Corporation. 

"As a technology partner, Zoho's customers continue to rely on us for keeping them ahead of the curve while retaining core tenets like privacy and value, which they have come to respect. We will continue to deliver on this promise without compromise," he added. 

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