RAMP Global and the Indian Institute of Insurance Surveyors & Loss Assessors (IIISLA) have signed an agreement in insurance claim reporting and management. Promoted by the Insurance Regulatory and Development Authority of India (IRDAI) the collaboration will ease the insurance claims processing by implementing RAMP's cloud-based technology into IIISLA’s operations.

"Through the synergy of RAMP’s innovative technology and IIISLA’s robust network, insurers, policyholders, service centers, and surveyors across the nation will now experience a swift, transparent, and precise claim handling process—translating into rapid settlements, improved accuracy, and enhanced customer satisfaction,” RAMP Global said in its statement.

RAMP's cloud-based solution will enable end-to-end claims processing, from inception to conclusion, metamorphosing insurer-policyholder interactions. This will include capabilities such as digital claims reporting, standardised reporting, workshop certification and classification, and labor rate scheduling on a pan-India level.

IIISLA’s director and CEO Ashok Kumar and its president Lalit Gupta expressed their optimism regarding the collaboration. “Our alliance with RAMP Global signifies a watershed moment for IIISLA and the entire insurance landscape. Their unparalleled expertise in digitizing crucial workshop and fleet administration tasks will be pivotal for our platform. RAMP’s experience in streamlining and structuring vehicle maintenance data and information would be very instrumental in claims reporting and processing. We aim to reduce the Insured's Claim Ratio (ICR), expedite Turn Around Time (TAT) for policyholders, and curb overall industry wastage caused by delays and malpractices. RAMP’s solution will redefine insurance claims management, fostering efficiency, transparency, and customer-centricity," said the duo.
Amit Kumar, co-founder and CEO of RAMP Global, shared, "This partnership with IIISLA is more than a collaboration; it's the ignition of a digital revolution in insurance claim reporting and management. We are not just building a platform; we are creating a world where technology becomes the torchbearer for transparency, efficiency, and customer-centricity. Where insurers don't just interact with policyholders, but connect."

 The technology deployment for this partnership will be facilitated by Vmax E-Solutions India, a platinum partner for RAMP. "We are committed to ensuring IIISLA’s requirements are incorporated into the solution, making a significant impact on stakeholders such as workshop owners, insurers, and insured,” said Vishal Manchala, director of Vmax E-Solution India.