NOIDA-based Indian AI start-up Rezo.AI has announced that it will be available on the Microsoft Azure Marketplace. 

The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on the platform. It helps to connect companies seeking innovative, cloud-based solutions with partners who have developed solutions that are ready to use.
 
Established in the year 2018, REZO AI was founded by Manish and Rashi Gupta with an ambition to harness the power of AI-powered contact centres to provide customers, employees, and agents with frictionless and satisfactory experiences. The company has claimed to cater to industries like automobile, insurance, logistics, education, diagnostics, and travel. 

According to a company statement, the AI-powered solution by REZO AI helps businesses to save costs, increase efficiency and generate higher revenue. It claims to be cost-effective and helps other businesses to scale their operations.  The company currently handles 45 million calls per month for its clients nationwide. Its AI engine combined with Machine Learning and NLP can automate up to 85% of the customer/driver queries across voice and non-voice channels, resulting in up to 40% of savings, low risk of data breach and consistent experience with infinite scalability. 

 Sharing insights on the development, Manish Gupta, co-founder and CEO of REZO.AI, said, “We are excited to announce that REZO.AI is now available in the Microsoft Azure Marketplace. Microsoft Azure customers globally can now access REZO.AI to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies.”

“ Financial businesses on Azure now have an added advantage in terms that there is now no need for them to migrate their data which reduces the onboarding time and related operational costs. This helps in the quick deployment of Rezo solutions and cuts down go-live time by 40%. Financial businesses, present in the Microsoft Azure Marketplace, looking to digitally transform can now utilise REZO.AI to handle operations of any contact centre in its entirety with minimal human effort,” he added. 

Jake Zborowski, general manager (GM), of Microsoft Azure Platform at Microsoft Corp, said, “We’re pleased to welcome REZO.AI by Corrz Technosolutions Private Limited to the Microsoft Azure Marketplace, which gives our partners great exposure to cloud customers around the globe. Azure Marketplace offers world-class quality experiences from global trusted partners with solutions tested to work seamlessly with Azure.”