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Revivo Launches Hotel X SaaS-based Hospitality Management And Growth Platform

It automates workflows and enables growth of hotel businesses, based on a zero upfront or subscription fee revenue model

Revivo Launches Hotel X SaaS-based Hospitality Management And Growth Platform

Outlook Start-Up Desk

POSTED ON December 16, 2023 1:50 PM

Deep-tech company Revivo launched its flagship Hotel X product suite. This hospitality management and growth platform for hotel businesses across the country specialises in seamlessly automating and managing hotel businesses and boosting their revenue worldwide.

The Indian hotel industry is one of the fastest-growing markets, and it is expected to reach $31.63 billion in 2030 from $9.02 billion in 2022. Yet, it needs to catch up to the technology curve.

As per Revivo’s data, around 90 percent of hoteliers in India operate conventionally without any hospitality-specific software to manage their operations efficiently. Subsequently, the absence of a unified tech platform imposes unwanted restrictions on the hotel’s growth and results in loss of revenue due to unorganised operations and inaccessibility of business performance metrics.

Kumar Abhishek Anand, co-founder and engineering head of Revivo, said, “Integrated with AI capabilities, our solution allows real-time reporting, monitoring and data-driven feedback, and empowering hotel businesses to future-proof profitable growth.”

In a short span, Hotel X has recorded a 5X increment in the profitability of its users and unlocked exponential growth. The SaaS solution leverages a ‘pay-as-you-grow’ model and is recognised as the industry’s first software for hotel businesses that can be deployed at zero upfront or subscription cost.

Hotel-X integrates all prominent online travel agencies (OTAs) like Booking.com, MakeMyTrip, Agoda, Goibibo, Airbnb, Expedia, Yatra and ClearTrip. Backed by AI and ML algorithms, it accelerates revenue maximisation through rate optimisation, availability maximisation, increased sales channels and stress-free management for hotel owners and managers. Within three months of the deployment of Hotel X, the users have recorded a staggering 50 per cent increase in revenue and earnings.

In addition, Hotel X digitises the hotel’s guest onboarding process and expedites the entire check-in process through single click or QR-based check-in for both- existing and first-time visitors. It has also embedded a centralised service ordering feature to combine diverse hotel services and make it a hassle-free space for hotel managers. 

Apart from this, hoteliers can also unlock customer loyalty and referral programs to turn them into brand advocates for an elevated guest journey and witness a surge in repeat guests and visitors based on referrals.

Hotel X is equipped with Smart Inventory Management and Housekeeping and Property Maintenance, paving the way for staff augmentation. The all-in-one hotel software further enables optimised inventory management processes that prioritise reduced stock wastage and overspending on repeat or unwanted items. Subsequently, hoteliers harnessing the potential of smart inventory management have witnessed a 100 per cent increase in customer satisfaction rate.

As hotel properties are driven by sound maintenance, Hotel X gives a holistic view of the property's housekeeping, maintenance, and upkeep. With real-time tracking of property maintenance, hotel owners can seamlessly micromanage each task, creating a positive workplace culture, featuring escalated staff productivity and efficiency.

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