Cleartrip and Flipkart Health+, divisions of Flipkart, have received additional certifications in recognition of their commitment to protecting user information and ensuring the highest order of data privacy.

Cleartrip was given ISO/IEC 27001:2022 certification for its Information Security Management Systems while Flipkart Health+ was awarded certification for Privacy Information Management System.  

In order to acquire the certifications, the two companies complied with the international standards, which were validated by independent auditors from BSI India (British Standards Institution) in two stages, Stage 1 and Stage 2.

ISO/IEC 27001:2022 is a revised version standard set by the International Organization for Standardization (ISO) and one of the most widely recognized and internationally accepted standards for implementing an Information Security Management System (ISMS) addressing Information Security, Cybersecurity, and Privacy Protection.

ISO/IEC 27701:2019 is a Privacy Information Management System (PIMS) standard that enables it to take Information Security Management System (ISMS) to the next level. It is an extension to the requirements of 27001 and the reference controls and guidelines within 27002, covering privacy.

Commenting on this, Ayyappan R., CEO of Cleartrip, said, “Our users form the core of our business; their trust is central to how we operate. The ISO certification is a testament to Cleartrip’s adherence to excellence, demonstrating that we comply with rigorous international standards in data privacy. With enhanced security assurance to all our stakeholders, we will continue to invest in robust privacy frameworks, cutting-edge technologies, and the expertise of our talented teams to maintain the highest information processing standards.”

Pranav Saxena, chief product and technology officer of Flipkart Health+, said added, "For an industry driven by customers' trust, assuring the safety and integrity of the personal information of customers is of utmost importance. Being awarded the ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certification by BSI India is a significant accomplishment for Flipkart Health+ and we are thrilled to be one of the first digital healthcare platforms to receive the ISO 27701:2019 certification from BSI India. These certifications corroborate our efforts to protect information and information processing systems and remain compliant with globally recognized privacy regulations.”