The online grocery supermarket chain, BigBasket has launched its first supermarket in Hyderabad. This store is said to be spread across 5000 square feet and stocks about 4,000 stock-keeping units (SKUs) of fruits, vegetables and dry groceries.

“This is not a normal supermarket as there will be no tellers to do the billing, technology will enable self-billing by customers,” said V S Sudhakar, co-founder of Bigbasket in a media statement.

The company plans to open more such company-owned and operated outlets in Hyderabad, Kolkata, and Bengaluru.

With the launch of Hyderabad's large-scale store, BigBasket intends to cover the top ten cities across the country and plans to launch around 400 supermarkets to extend services to customers who are more comfortable shopping in a physical mode.

Bigbasket initially tried out its self-service store concept in Bengaluru in 2021. It is now present in over 40 Indian cities and plans to subsequently open stores in other metro locations.

Founded in 2011 by Hari Menon, VS Sudhakar, V S Ramesh, Vipul Parekh, and Abhinay Choudari. The Bengaluru-based company's business-to-business (B2B) arm earned a total revenue of Rs 1,759.5 crore in the financial year (FY) 2022 as against Rs 1,240.4 in the prior fiscal year.

In May 2021, Tata Digital, a 100 per cent subsidiary of Tata Sons, acquired a 64 per cent stake in Supermarket Grocery Supplies, the parent company that owns BigBasket. 

Bigbasket is now run by Innovative Retail Concepts, a subsidiary of Supermarket Grocery Supplies.