Zendesk

ClearFeed Raises $2.7 Million In Seed Funding To Aid Slack And Teams-Based Customer Service In India

05/10/2023

The fresh round of funds will be channelled into product and go-to-market teams in India to power ClearFeed’s next stage of growth

AI in customer service helps humans do their jobs better, not replace them, says Zendesk’s RVP for India & SAARC Vasudeva Rao Munnaluri

01/10/2023

Since building trust in the technology is crucial for AI adoption, human oversight will always be critical while deploying any AI solution

Zendesk Announces Powerful AI Designed for Intelligent Customer Experience

15/05/2023

The company has claimed that its new offering combines its decades of data and insights with new AI technologies

Zendesk Announces Strategic Collaboration Agreement With AWS

24/03/2023

The strategic collaboration is designed to help businesses provide tailored conversational experiences to customers across all channels while also improving the efficiency of support operations through the use of AI-powered tools, bots and analytics on an...