Tuesday, April 16, 2024
Outlook.com
Outlook India
Outlook Business

Omnichannel

New Relic report reveals retailers are increasing their observability investment to help reduce downtime and time to incident resolution ahead of anticipated record-high holiday season spending

Flipkart Wholesale hopes that its experiment with the fulfilment centre format in smaller Indian cities will help in pruning its costs and adding another layer to its omnichannel strategy

The total ongoing funding round would increase to around $500 million if ChrysCapital participates and other early investors including SoftBank Vision, Kedaara Capital and TR Capital are clocking a partial exit

Mensa Brands cherry-picks digital-first entities from its 25-strong brand portfolio for an offline presence, to ensure long-term viability at both brand and corporate level

Ameyo XTRM is equipped with AI-powered bots acting as the first line of customer engagement before agents need to intervene, reducing the dependence on agent intervention and improving their productivity

The Nykaa-backed skincare brand plans to open over 70 kiosks across India and international markets and expects these to generate 10 per cent of its FY 2022–2023 total revenue via omnichannel business.

Starting as kids wear brand in 2020, the actor now wants to expand Ed-A-Mamma's product portfolio to include maternity wear

The home interiors and renovation start-up has deployed part of the allocated capital in acquiring a majority stake in companies like Qanvast