Sunday, October 01, 2023
Outlook India
Outlook Business

Conversational Commerce

The platform employs sophisticated intent detection technology to provide personalised product and service recommendations, facilitating swift transactions for brands and business partners

The service will now be extended to banks and fintechs, enabling them to speed up loan disbursals

This is the second round of layoffs by the conversational automation start-up which became a unicorn in February 2022 after raising $400 million

The conversational commerce unicorn is currently leveraging the $340 million capital it raised in 2021 to double down on mobile-first economies like Southeast Asia (SEA), Latin America and Africa

While Everstone Capital remains a minority equity holder in the company that provides omnichannel customer engagement software, Long Ridge Equity Partners has invested in Acqueon

The conversational artificial intelligence platform is also providing flexibility to its employees by extending quarterly vesting post a one-year cliff period