Wednesday, April 24, 2024
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Chatbot

The new brand positioning reportedly underscores Exotel commitment to building lasting relationships with customers

The new office, which will operate locally as CS Disco India PVT LTD and will allow the company to expand its services and enhance DISCO’s capabilities to provide 24/7 professional support to customers globally

The ITSM Chatbot uses advanced algorithms and natural language processing, similar to ChatGPT which enables the chatbot to browse through a range of documents, including manuals and IT helpdesk websites, to learn from their content

Venture capital firm Andreessen Horowitz (a16z) led the $150 million funding round

The new chat-based goal planning feature by online investment platform Kuvera is aimed at helping young investors set financial goals, achieve them through systematic planning and develop financial discipline

From post-booking support, itinerary planning, travel marketing, fraud detection, and virtual guide for customers to training travel agents, ChatGPT offers numerous applications for the travel sector

It was launched after a pilot in Lucknow last December, where Uber received a significant proportion of ride requests from new users, demonstrating potential product market fit