CareStack, a USA-headquartered cloud-based dental software solutions company, has announced the acquisition of Waybeo, an Indian start-up co-founded by Krishnan R V, Manu Dev, and Bijoy B S offering advanced intelligence services in ad-generated phone calls. The acquisition will transform patient-practice communication in healthcare by integrating Waybeo's cutting-edge technology with CareStack's market dominance in dental care.  

Over the past seven fiscal years, Waybeo has demonstrated a commendable trajectory of revenue growth. The average year-on-year growth rate across these seven years stands at approximately 39.42 per cent. Currently, the company’s call-tracking product serves about 22,000 locations across India. Waybeo boasts a clientele of 56 enterprise customers nationwide. This signifies a consistent revenue expansion as well as a broad customer base across industries.  

Backed by a clutch of global investors including Airtel, Waybeo has been a trusted partner for delivering deep intelligence services and optimizing strategies for industry giants like Royal Enfield, Tata Motors, and Honda Cars India. It provides in-depth intelligence services, enabling marketers to optimise their strategies and drive revenue through ad-driven phone calls.  

Before the acquisition, Waybeo unveiled CS Conversations for CareStack, offering AI-powered call analysis and real-time transcriptions, significantly enhancing patient-practitioner communications.  

Abhilash Krishna, CEO of CareStack, said, "Integrating Waybeo's advanced analytics into our platform is a game-changer. It aligns with our commitment to redefine dental care. We are expanding capabilities and reshaping patient communication. Our collective strength will transform dental operations, empowering practices with cutting-edge tools."  

Krishnan R V, co-founder and CEO of Waybeo said, "This acquisition is a strategic move that combines Waybeo's tech proficiency with CareStack's market reach. It's a leap toward advancing patient care standards. We are not just streamlining communication but helping elevate patient care experiences in healthcare facilities." 

In the year 2020, telecom giant Bharti Airtel had taken 10 percent stake in the company. This deal was part of Bharti Airtel's Airtel Start-up Accelerator Programme. While giving information, Airtel had said that the start-up has developed cutting-edge analytics tools for the enterprise cloud telephony segment.