Tata Tele Business Services (TTBS) enhanced Smartflo UCaaS (Unified Communication as a Service), a voice solution integrated with Microsoft Teams, by adding support for the Operator Connect platform for Microsoft Teams Phone.  

Smartflo UCaaS facilitates customers to connect their telephone numbers on the Public Switched Telephone Network (PSTN) with Teams.   

“The newly launched operator connect gives users unparalleled flexibility in connecting their telephone numbers with Teams, delivering a comprehensive communication solution,” the company added in its statement.   

Speaking on this announcement, Vishal Rally, senior vice president – of product and marketing, at Tata Teleservices said, “Smartflo UCaaS with Operator Connect bridges the gap between remote employees and the office, delivering an advanced communication experience, fostering stronger connections with employees and customers."   

Shruti Bhatia, country head of Modern Work and Surface, India and South Asia, Microsoft said, “The integration of Operator Connect in TTBS’ Smartflo UCaaS solution is a significant step in empowering businesses with flexible and innovative unified communication within Microsoft Teams.” 

According to Bhatia, this collaboration reflects the company’s commitment to delivering greater efficiencies and productivity through seamless PSTN calling services. “Our collaboration with TTBS reinforces our dedication to supporting businesses in their digital transformation journey with secure and cost-optimized solutions,” she added. 

Teams Phone provides complete calling capabilities, helping businesses to stay connected effortlessly and in the flow of their work, the company said.