Boston-headquartered GoTo, a company that claims to ease IT management, support, and business communication with flagship products such as GoTo Resolve and Rescue, recorded a 20 per cent year-over-year growth in customers in the Indian market, driven by significant gains across its IT management and support solutions. 

The company also promoted Triveni Rabindraraj to the head of sales, in India to solidify its commitment to accelerating growth and driving value for clients’ IT transformation.

The company claimed that its IT management and support solutions played a pivotal role in its growth and success in the Indian market, both through direct sales and a renewed focus on the local partner ecosystem.

GoTo recently introduced a suite of new remote monitoring and management (RMM) features and an all-new free offering of GoTo Resolve that cater to the needs of SMB IT leaders to easily streamline workloads and resolve IT challenges.

Talking about the latest development, Yvette McEnearney, Director of Channel, APAC, at GoTo, said, “India’s IT services revenue is expected to grow at an annual rate of more than 11 per cent by 2027. This opportunity positions India as a key market for GoTo and our products like GoTo Resolve and Rescue. The growth and success that we witnessed here over the past year is a testament to the strength of our portfolio. Looking ahead, we aim to continue to expand our product offerings and foster our partner program to help a growing number of businesses make IT easy, from anywhere." 

“GoTo is on a strong growth trajectory. With the ITSM market evolving and offering dynamic opportunities, I am excited to be a part of this industry revolution as I embark on the journey that lies ahead,” said Triveni Rabindranaj, Head of Sales, India, at GoTo. 

“I look forward to achieving more milestones and aligning our GoTo sales team with our partner organisation to create greater value and further drive business growth,” she added.