Tata Motors Finance Limited (TMFL) has partnered with Finserv to fortify digital lending capabilities and enable customer experiences. 

In an attempt to advance its digital strategy and keep pace with rapidly changing customer expectations, Tata Motors Finance has claimed to implement FirstVision™ from Fiserv, a microservices-based platform-as-a-service with a set of APIs that supports the orchestration of the digital user experience.

FirstVision’s architecture, scalability and APIs will enable Tata Motors Finance to develop and launch new products in a cost-effective manner. 

“We are delighted to collaborate with Fiserv to unlock avenues for innovative last-mile service offerings for our key customers,” said Samrat Gupta, MD & CEO of Tata Motors Finance. 

“The integration with FirstVision empowers us to offer on-tap digital finance solutions to commercial vehicle operators, covering their operating expenses like fuel, payroll and taxes, lubricants, tolls, insurance, spare parts, repairs, and tires. Furthermore, the cutting-edge tech platform will help us introduce bespoke new-age digital products that solve dynamic cash flow requirements of the logistics industry,” he added. 

The flexible architecture, scalability, and open APIs of FirstVision will enable Tata Motors Finance to easily and cost-efficiently develop and launch new products to the market. Comprehensive features like customer management, seamless lending, collections modules, and rewards capabilities will streamline the company’s digital operations and enhance customer experiences while helping to ensure compliance requirements are met.

“Financial institutions in India remain at the leading edge of digital transformation, and the right combination of capability, infrastructure, personnel and security enables them to adapt, differentiate and operate more efficiently while providing a transformative experience to customers,” said Ivo Distelbrink, Executive Vice President and Head of Asia Pacific at Fiserv.