The support team will be available 24/7, 365 days a year, ready to assist all new EV riders anytime, across the 14 states of India
Vegh Automobiles consumers will now be able to get roadside assistance at any time for their electric vehicles as the company announced to launch 24X7 Roadside Assistance (RSA) facility.
The company said that this new service will be provided to every Vegh customer, regardless of the model they own. The company has partnered with Global Assure for the services. Global Assure is an RSA provider that has an extensive network of service providers and technicians across the country.
The RSA is a comprehensive and dedicated service that ensures riders can enjoy their EV journeys with complete confidence, knowing that support is just a phone call away. The support team is available 24/7, 365 days a year, ready to assist all new EV riders anytime, across the 14 states of India where Vegh currently has its service and partner network.
Pragya Goyal, co-founder and CEO of Vegh Automobiles said: “We're excited to launch India's first 24/7 Roadside Assistance program for electric two-wheelers, reinforcing our commitment to EV riders' peace of mind and sustainable transportation. Our aim is to make electric two-wheelers a more attractive option for Indian consumers, who believe in their potential to reduce India's carbon footprint.
"We also recognise that there are some unique challenges associated with owning and operating an electric vehicle. Vegh's 24/7 Roadside Assistance program is designed to address these challenges and make it easier for people to switch to electric two-wheelers," she added.
The RSA facility is equipped with a diverse number of features, including towing, flat tyre support, tyre change, minor repair, arrangement of spare keys, breakdown support over the phone, extraction or removal of vehicles, Taxi benefit on a chargeable basis, map guidance, and hotel accommodation assistance. With a single phone call, riders can access a team of skilled technicians and service providers who are ready to help with any roadside emergency, day or night, the company informed in a statement.
Electric vehicle Vegh Automobiles, founded in 2021 is known for its sleek design, advanced features, and long range. The company plans to launch several new electric scooter models in the coming months and years, the company said.