Thursday, March 28, 2024
Outlook.com
Outlook India
Outlook Business

Flipkart Forays Into Home Product Service Business

Flipkart will be competing with unicorns like Urban Company and start-ups like Mr. Right, OnSiteGo and others

Flipkart Forays Into Home Product Service Business
POSTED ON December 23, 2022 8:38 AM

E commerce firm Flipkart on Thursday said it has entered into the home product services domain by launching services like repairs, maintenance, and installation for all appliances on its app.

Leveraging the network of its service arm Jeeves, the company had started a pilot for home product services a few months back. The services will now be available across 19,000 pin codes at the customers' doorstep, including the pick-and-drop services.

With this, Flipkart will be competing with unicorns like Urban Company and start-ups like Mr. Right, OnSiteGo and others.

"At Jeeves, we continuously strive to provide efficient, customer-focused end-to-end after-sales services. We are conscious of the challenges customers face to avail reliable after-sales services from unorganised and offline service providers and with the launch of home product services on the Flipkart app, customers will now have access to convenient, reliable, and cost-effective after-sales services backed by service guarantee for home products," Nipun Sharma, CEO of  Flipkart-Group owned  Jeeves, said.

Jeeves has over 300 walk-in service centres, more than 1,000 service partners and about 9,000 trained engineers across 400 cities.

  • Related Articles

    Both companies are aiming to bring a plethora of end-to-end drone-based management for businesses across sectors

    Cognizant Signs MoU With Garuda Aerospace

    Prior to this capital infusion, the company raised $35 million last year in a Series B investment round

    CollegeDekho Raises $9 Million From Winter Capital

    Octanom aims to empower retail traders and investors who have displayed resilience and interest in looking after their money

    Octanom Tech Raises Pre-Seed Round At A Valuation Of $2.2 Million