DTDC Express has joined hands with Falcon Autotech, the supplier of intralogistics automation solutions, to automate parcel sorting operations at its super hub in Chennai, Tamil Nadu.   

Using its cross-belt sorter technology, the intralogistics automation company has designed DTDC's parcel sorting system, which can handle 9,000 parcels per hour, operate in a 24 X 7 environment, and expand to help in the growth of operations. 

The new linear cross-belt solution leverages cutting-edge technology to automate key sorting processes in DTDC's warehouse, including parcel profiling and sorting. This solution is designed to optimise the space requirements for sorting operations, increase efficiency, and reduce operational costs. 

“The new sorting system at hubs will be able to create unique bags for 233 locations pan India with a single configuration. It has internationally accepted features such as auto scanning and dimensioning which help us reduce human intervention. Overall, we are excited to see the benefits of this technology in action and believe this will help us increase our efficiency and reduce operating costs while improving the overall quality of service to our customers," said Abhishek Chakraborty, executive director at DTDC Express. 

Falcon Autotech is a global intralogistics automation solutions company. It has worked with brands in the areas of e-commerce, CEP, fashion, food, auto, and pharmaceutical in the past. It has also done over 1,800 installations across 15 countries on four continents.