Great Place To Work India, a workplace assessment and recognition organization, has unveiled a report on India's Best Workplaces in IT & IT-BPM sector, with insights gathered from 1.8 million employees. The report showcases the resilience of the IT industry while highlighting pivotal shifts in employee perceptions and sentiments. 

Some of India’s best workplaces in IT and IT-BPM 2023 include VOIS, Accenture Solutions Private Limited, Akamai Technologies India, Atlassian India LLP, Blue Yonder India, Cadence Design Systems (India), CGI Information Systems and Management, Consultants Private Limited, Cisco Systems India, Encora Innovation Labs India and H & R Block (India). 

Notably, the 2023 assessment reflects that the burnout risk remains a concern, affecting 27 per cent of employees in large companies, which is 3 per cent higher compared to their mid-sized counterparts. Female senior managers, in particular, experience a 5 per cent higher burnout rate than male counterparts. The trend draws on the importance of maintaining a delicate balance between growth and employee well-being. 

However, it's worth noting that large organizations demonstrated a 1 per cent improvement in employee experience, while mid-size entities maintained a commendable 85 per cent score, surpassing their larger counterparts. 

Yeshasvini Ramaswamy, CEO of Great Place To Work India, stated that India's IT industry contributes a staggering 7.5 per cent towards the country's gross domestic product (GDP). This statistic not only underscores the economic significance of this sector but also showcases the pivotal role each organization plays in shaping India’s trajectory. 

“The emergence and robust contribution of technologies such as AI and deep tech in the Indian IT sector, as of 2023, further accentuate our industry's status as a hub of talent and innovation with global delivery capabilities. The collective effort of these organizations lays the groundwork for a future where technological prowess is synonymous with national progress and global ambitions,” she added. 

The India's Best Workplaces in IT & IT-BPM report highlights the vibrancy and resilience of this industry. With over 1.8 million employee voices contributing to the study, trends that will shape the future of work continue to be myriad. 

“This assessment through our proprietary methodology aims at studying the ways in which organizations completely channelise their people power and create inclusive workplaces through effective leadership, meaningful values, and nurture a culture where all employees experience high levels of trust and bring their best self to work,” Ramaswamy noted. 

This year sees the industry experiencing subtle shifts in employee perceptions compared to last year's report. While the overall employee experience saw a dip, dimensions like Pride and Fairness emerged as the highest and lowest in employee sentiment, respectively. The reduction in Camaraderie (-1%) and a diminished sense of Pride (-1%) among employees has shaped the overall employee experience.

In addressing the current challenges, Workplace Ikigai emerges as a holistic solution that empowers individuals to align their personal passions, cultivate meaningful relationships, embody exceptional leadership, and create an enduring impact. It fosters employee well-being and boosts productivity, retention rates, and innovation. Notably, in 2023, a sizable 77 per cent of IT companies monitor employee well-being, with 55% employing multiple methods. 

83 per cent of Best Workplaces invest mindfully in their employees' growth. Leadership excellence, despite being the lowest-scoring lever in Workplace Ikigai, shows an upward trend. This emphasizes the need for more accountability and authenticity at leadership levels.

The report further highlights that the convergence of IT workplaces and personal fulfilment is key to achieving a remarkable 1.7X higher retention rate. It says that employees immersed in robust team dynamics are 3X more inclined to perceive their workplace as exceptional, fostering trust in colleagues and a welcoming onboarding experience. 

Furthermore, those exposed to stellar leadership experiences are also 3X more likely to consider their workplace excellent, benefiting from enhanced training prospects and crucial job resources. 

As organizations navigate challenges, focusing on employee well-being, team spirit, and upskilling will enhance workplace dynamics and drive substantial business returns. 

The further sheds light on the fact that IT companies have been investing an average of Rs 1.97 crore annually in training and development, underscoring the significance placed on nurturing employee growth. Hence, with elements such as improved retention rates, heightened productivity, and increased innovation, opportunities will create resilient and thriving workplaces.